Can I download a copy of all my personal data?

Yes. Submit a data access request through our support portal or email support@rajagaming.net. We'll compile your account information, transaction history and profile data within 14 business days.

LEGAL REFERENCE

Your Data. Our Responsibility.

We handle your account details, payment history and personal information with the same care we put into our live tables and slot lobbies. This policy explains exactly how...

Data SecurityPayment ProtectionYour Privacy RightsTransparent PracticesIndonesia Compliant

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Privacy Policy Overview

rajagaming operates under Indonesian data protection standards and regional compliance frameworks. When you open an account, deposit via DANA, OVO, GoPay or QRIS, or explore our live casino and sportsbook, we collect information necessary to verify your identity, process transactions and deliver your lobby experience. We do not sell your data to third parties. Your payment methods remain encrypted. We retain account

records for the duration of your membership and as required by local law in supported regions.

Service availability is jurisdiction-dependent. Users are responsible for checking local law before access.

SUPPORT

Privacy Questions & Support

WHY THIS PLATFORM

Privacy & Security Standards

Encryption Protocol

All transactions and personal data transmitted through rajagaming use industry-standard SSL encryption. Your DANA, OVO, GoPay and QRIS payments are protected end-to-end.

Regular Audits

We conduct quarterly security audits and penetration testing to identify and close vulnerabilities before they affect your account or payment history.

Compliance Team

Our dedicated compliance officers monitor Indonesian data protection regulations and update our practices to meet current legal standards in supported regions.

Third-Party Verification

Independent security firms verify our data handling processes annually. Audit reports confirm our commitment to protecting your personal information.

Incident Response

If a security incident occurs, we notify affected users within 24 hours and provide clear guidance on protecting your account and payment methods.

Staff Training

Every rajagaming team member completes mandatory privacy and data security training quarterly to ensure your information stays confidential and secure.

How We Handle Your Information

Account Data

Your username, email and profile details are stored securely and used only to manage your account, process withdrawals and send service updates.

Payment Records

DANA, OVO, GoPay and QRIS transaction history is encrypted and retained for audit purposes. We never share payment details with unrelated third parties.

Gameplay Activity

Your session history, game selections and betting patterns help us improve your lobby experience and detect unusual account activity for your protection.

Device Information

We collect IP addresses and device identifiers to verify your identity, prevent fraud and ensure you can access your account from trusted locations.

Communication Logs

Support chat transcripts and emails are kept on file to resolve disputes, improve our service and maintain a record of your requests and our responses.

Marketing Preferences

You control whether we send promotional updates about new games, sportsbook markets or payment features. Opt out anytime from your account settings.

Legal Compliance

We retain certain data as required by Indonesian law and regional regulations in supported areas. Retention periods vary by data type and legal obligation.

AT A GLANCE

What Defines Our Privacy Approach

Indonesia-First Design We built rajagaming around Indonesian payment flows and data protection...

Transparent Practices This policy is written in plain language, not legal jargon...

User Control You decide what data we store and how we use...

No Data Sales We do not sell, rent or trade your personal information...

Minimal Collection We ask for only the information needed to verify your...

Continuous Improvement We review and update this policy annually to reflect new...

Privacy Policy Questions

We retain your account data for seven years to comply with Indonesian financial regulations and support dispute resolution. Payment records are kept longer if required by law. You can request earlier deletion where permitted.

No. Payment details are processed through encrypted third-party gateways and never stored in full on our servers. We keep only transaction references and confirmation codes for your records.

Yes. Submit a data access request through our support portal or email [email protected]. We'll compile your account information, transaction history and profile data within 14 business days.

We share data only with payment processors, fraud-detection services and legal authorities when required by law. We do not sell your information to marketers, advertisers or data brokers.

We use SSL encryption, two-factor authentication options and real-time fraud monitoring. Your password is hashed and never stored in plain text. We also track login locations to alert you of suspicious activity.

We notify affected users within 24 hours with details of the breach, steps we've taken and guidance on protecting your account. We also report to relevant Indonesian authorities as required by law.

Yes. Unsubscribe from promotional emails in your account settings or click the unsubscribe link in any message. You'll still receive essential account and payment notifications.